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Case Study – Armenia

Summary of the Project

Implementation of a National Single Window platform for trade and associated training activities

Description of services provided

  • Development of an Integrated Customs system for the Republic of Armenia. Provision of IT and Telecom equipment nationwide (implementation was completed after one year)
    Support contract of 5 years (contract 1)
  • Implementation of e-Payment; implementation of the licensing module over 2 certificates (submission and acquittal) (contract 2 within support contract)


Declaration Processing, Payment, Risk Assessment, Release, e-payment, national transit

Number of users

Brokers: 265
Importers: 165
OGA: 20
Customs users: 795
Total: 1245

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