Webb Fontaine has completed the implementation of the Webb Fontaine Customs System: Customs Webb (TradeWorldManager), called eCMS in Ethiopia.
Number of Customs staff using the eCMS: 3,000+
Number of Trade Portal Users: 900+ (declarants plus Djibouti administration users)
Clearing Agents: 895
Djibouti Customs: 7
OGAs: 27 (General Auditor Office) + 19 (Ministry of Transport)
Customs Staff: 3,000+
Ethiopian Revenues and Customs Authority (ERCA) introduced the electronic Customs Management System (eCMS) of Webb Fontaine to comply with international Customs standards, Streamline Customs operations including Transit monitoring, improve clearance time and security.
“The Ethiopian Digital Customs Management system was designed following a thorough Business Process Analysis, prepared by the Ethiopian Customs Commission (ECC) and the software system was developed by both the ECC project team and Webb Fontaine in order to provide an efficient, predictable and transparent Customs administration, able to generate customer satisfaction, and a perfect balance between Trade facilitation and control over internal and external Trade.”
“I would like to sincerely congratulate all those who invested their efforts and time in the achievement of this project, especially the project teams (both teams from Webb Fontaine and the Commission), and specifically the National team members for their commitment and dedication, who were able to overcome all challenges and who fought for the success of the project.”
“This project was a challenging but rewarding experience for Webb Fontaine and the ECC project team and we are proud to have installed our first-class Customs System in the two most populated countries in Africa: Nigeria and Ethiopia. To receive the ‘Certificate of Appreciation’ is a great honour, and the huge investment of the company in terms of resources and know-how has been acknowledged by ECC.”