1000+ declarants trained

3,000+ Customs officers trained

1,100+ trucks a day monitored (both export and import transit)

300+ Export declarations daily

30 % increase in revenue following migration from Asycuda++

Design, customization and deployment of a Customs Management System (eCMS) on all operational stations for Ethiopia. 

Webb Fontaine has completed the implementation of the Webb Fontaine Customs System: Customs Webb (TradeWorldManager), called eCMS in Ethiopia.

  • Automation of all of the 27 customs offices of the country

  • Interconnection between Djibouti and Ethiopia Customs administrations for enhanced transit monitoring both by road and train

Project Launched: January 2016

Funded by European Union

Portal: https://customs.erca.gov.et/trade/

Number of Customs staff using the eCMS: 3,000+

Number of Trade Portal Users: 900+ (declarants plus Djibouti administration users)

Clearing Agents: 895

Djibouti Customs: 7

Admin: 22

OGAs: 27 (General Auditor Office) + 19 (Ministry of Transport)

Customs Staff: 3,000+

Total: 4,000+ users

Ethiopian Revenues and Customs Authority (ERCA) introduced the electronic Customs Management System (eCMS) of Webb Fontaine to comply with international Customs standards, Streamline Customs operations including Transit monitoring, improve clearance time and security.

  • Project Funded by E.U

  • Equipment procurement by E.U

  • Executed by Ethiopia Revenue and Customs Authority (ERCA), Ministry of Finance and Economic Development (MOFED)

Key Features:

  • Trade Portal taxation simulation, rules and regulations, declarations and T1 transit forms

  • Self-assessment of Customs declarations on portal by declarants

  • Automation of all import and export multimodal and unimodal transit operations of the main transit corridors of the country which connects Galafi Customs office (Djibouti border) to Kalitti and Mojo Customs offices near Addis Ababa; through- transit as well as imports and exports from/to Kenya, Somaliland and Soudan; Real time access by transit customs officers and check points officers using bar code readers

  • T1s (transit forms) generated from transit declarations (IM8 declarations) sent by Djibouti AsycudaWorld system

  • The eCMS controls transit bonds accounts for unimodal transit and covers 100% of the transaction flow of the country

  • Airport Electronic manifest automatically lodged using IATA XML and Cargo IMP standards

  • Comprehensive dynamic risk management system

  • Monitoring of manufactures raw materials processing through complex formulae
Commissioner, Ethiopia Customs Commission

Debele Kabeta

The Ethiopian Digital Customs Management system was designed following a thorough Business Process Analysis, prepared by the Ethiopian Customs Commission (ECC) and the software system was developed by both the ECC project team and Webb Fontaine in order to provide an efficient, predictable and transparent Customs administration, able to generate customer satisfaction, and a perfect balance between Trade facilitation and control over internal and external Trade.

Project Manager, eCMS Project

Ababu Emeru

I would like to sincerely congratulate all those who invested their efforts and time in the achievement of this project, especially the project teams (both teams from Webb Fontaine and the Commission), and specifically the National team members for their commitment and dedication, who were able to overcome all challenges and who fought for the success of the project.”

Executive Director from Webb Fontaine

Pascal Minvielle

This project was a challenging but rewarding experience for Webb Fontaine and the ECC project team and we are proud to have installed our first-class Customs System in the two most populated countries in Africa: Nigeria and Ethiopia. To receive the ‘Certificate of Appreciation’ is a great honour, and the huge investment of the company in terms of resources and know-how has been acknowledged by ECC.