Day 1 · 12:20
Our CEO, Alioune Ciss, welcomes you to the
Watch Alioune's 2026 keynote in Abu Dhabi
Diamond Sponsor
WCO Technology Conference & Exhibition 2027
Webb Fontaine joins Customs leaders in Songdo as Diamond Sponsor, bringing AI-powered trade technology built for every border.
9–11 March 2027
Songdo, Incheon
Doors open 9 March
환영합니다
Hwan-yeong-ham-ni-da · Welcome
Welcome to Songdo
For our ninth WCO Technology Conference, and our first as Diamond Sponsor, we are delighted to join Customs leaders from the WCO's 187 member administrations in Incheon, hosted by the Korea Customs Service. Here you will find what we are presenting, where to meet us, and a short guide to the host city.
Meet the Diamond Sponsor
Hear our keynote and meet us in Songdo during the three days of the conference.
A long-standing connection with the WCO
Over a decade of partnership with the WCO, spanning nine Technology Conferences, three consecutive headline sponsorships and our first Diamond Sponsorship in Songdo.
- 2013United Arab EmiratesParticipantHighlights
- 2014AustraliaParticipantHighlights
- 2015The BahamasParticipantHighlights
- 2016SenegalParticipantHighlights
- 2022NetherlandsSilver SponsorHighlights
- 2023VietnamPlatinum SponsorHighlights
- 2024BrazilCorporate SponsorHighlights
- 2026United Arab EmiratesCorporate SponsorHighlights
- 2027Republic of KoreaDiamond Sponsor9–11 March 2027
WCO Partnership News
PSCG · Brussels
Strengthening Customs–business collaboration at the WCO PSCG in Brussels
Read on LinkedInRPSG · Sierra LeoneWebb Fontaine elected to chair the WCO-WCA Regional Private Sector Group
Read on LinkedInPSCG · SAFEContributing to the WCO PSCG and the SAFE Framework of Standards
Read on LinkedInRecognised by leading international institutions
Trusted by the Customs community
Member organisations
AI is in our DNA at Webb Fontaine
Advanced AI models and LLM integration read complex regulatory texts, predict risk, automate valuation and let officers work in natural language.
Risk and fraud
- Smart risk criteria generation
- Smart prediction
- Fraud inspection
- Smart fraud detection
Valuation
- Valuation and classification
- HS search engine
- Smart product pricing
- Fake invoice detection
Clearance and data
- Clearance
- Clearance time predictions
- Data insertion
- Invoice data extraction
01Increased government revenueCompliance that safeguards national revenue
02Streamlined clearance timesOptimised processes and greater efficiency
03Mitigation of trade fraudRisk identified and managed by AI
Solutions across the entire trade spectrum
We offer solutions across the trade spectrum, ranging from risk management to Customs systems, single window and beyond.
Trade facilitation and efficiency
See all solutionsCustoms and border control
See all solutionsRisk and security management
See all solutionsLogistics and cargo tracking
See all solutionsSongdo, the city built on the sea
Songdo rises from land reclaimed from the Yellow Sea. Planned from scratch as a smart city, it sits beside one of the world's busiest cargo airports and a major container port: a fitting host for a conference on Customs technology.
Know before you goWeather, money, maps and more
March weatherAround 0–10°C, windy by the sea
CurrencyKorean won (KRW), cards widely accepted
Time zoneKST, UTC+9
Power220V, type C/F plugs
MapsNaver Map or KakaoMap work best
TransportT-money card for buses, subway and taxis
Tourist helplineDial 1330, English available
Emergency112 police · 119 fire and ambulance
Things to doSix ideas in Songdo and beyond
Songdo
Central Park
A seawater canal between the towers. Hire a kayak or take a water taxi, then walk the waterfront at dusk.
View on Google MapsSongdo · Central Park
Songdo Hanok Village
Traditional-style hanok houses with Korean restaurants and cafés. A natural choice for a delegation dinner.
View on Google MapsSongdo
G-Tower
Home to the UN Green Climate Fund secretariat, with a free observation deck on weekdays.
View on Google MapsSongdo
Tri-bowl
Three bowls of steel and glass that seem to float on water. Best seen lit up at night.
View on Google MapsIncheon old port · ≈ 30 min by taxi
Chinatown
Taste jajangmyeon where it was invented, then wander the murals of Songwol-dong Fairy Tale Village next door.
View on Google Maps≈ 1 hr by express bus or subway
Seoul in a day
Gyeongbokgung Palace in the morning, the lanes of Bukchon Hanok Village after lunch, and Myeongdong for street food at night.
View on Google MapsWhat to eatFive dishes to try
- Jajangmyeon 짜장면Noodles in black bean sauce, born in Incheon's Chinatown.
- Korean barbecue 삼겹살Pork belly grilled at the table and wrapped in lettuce. Ideal for a team dinner.
- Chimaek 치맥Fried chicken and beer, Korea's favourite way to end a long day.
- Sundubu-jjigae 순두부찌개Spicy soft-tofu stew, served bubbling. Welcome on a cold March evening.
- Hotteok 호떡Sweet filled pancakes from winter street stalls.
Business etiquetteCards, greetings and the table
- Business cardsOffer and receive with both hands, and take a moment to read the card.
- GreetingsA slight bow with a handshake is the usual greeting.
- At the tableWait for the most senior person to start, and pour drinks for others rather than yourself.
- ChopsticksNever leave them standing upright in rice.
- TippingNot expected in restaurants or taxis.
Useful phrasesFive words of Korean
안녕하세요an-nyeong-ha-se-yoHello
반갑습니다ban-gap-seum-ni-daPleased to meet you
감사합니다gam-sa-ham-ni-daThank you
이거 주세요i-geo ju-se-yoThis one, please
건배geon-baeCheers