JOB SUMMARY

We are looking for a Technical Writer who will be responsible for the preparation of instruction manuals and articles with the main goal to communicate complex, technical information more easily. The technical writer will play a vital role in developing, gathering and disseminating technical information among clients and product teams.

JOB RESPONSIBILITIES

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
• Analyse existing documentation to identify missing and inconsistent content.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
• Write easy-to-understand user interface texts, user manuals, online help and developer guides.
• Create tutorials to help end-users use a variety of applications.
• Write initial product documentation and enhance existing documentation.
• Revises, edits, or updates instructions, technical information, and frequently asked questions as necessary.
• Remains up-to-date with technological and product development.

JOB REQUIREMENTS

• 3+ years of experience as a technical writer or similar role in a software development team.
• Bachelor’s degree in computer science, Information Technology, MBA or related field
• Proven working experience in technical writing of software documentation
• Should be able to effectively communicate with different stakeholders.
• Ability to quickly grasp complex technical concepts and make them easily understandable in texts and pictures.
• Exceptional written and oral communication skills, with an ability to describe complex problems to others, to listen and involve others in the discussion.
• Detail oriented and team player.
• Sense of responsibility and ability to meet deadlines.
• Fluency in Written and Spoken English is a must, French is a plus.