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Case study – Nigeria

Summary of the project

  • Implementation of the TradeWorldManager (TWM) Portal, Webb Fontaine’s Single Window platform.
  • Installation of the GovernmentExecutiveVision (GEV), for the monitoring of risk, revenue and cargo dwell time within the Customs administration.
  • Installation of the widest and most efficient Government network of West Africa
  • Refurbishment of more than 120 Customs offices

Description of services provided

  • Comprehensive Customs modernization and trade facilitation program, introduction of business reengineered clearance procedures, risk management, electronic payment of Customs duties, taxes and penalties as well as payment reconciliation with the Central Bank of Nigeria (electronic remittance). Design, development and implementation of the Nigeria Integrated Customs Information System (NICIS), based on Webb Fontaine TradeWorldManager® components seamlessly interoperating with Asycuda++.
  • Deployment of a transactional Nigeria Single Window Portal for Trade integrated with NICIS and interconnecting MDAs (Customs, Ministry of Finance, Central Bank, Regulatory agencies, Sea and Airports, Security agencies, Road Safety Commission, Bureau of Statistics, etc.) with the private sector (Commercial banks, Interbank transfers agency, airlines, shipping lines, excise factories, companies, agents, terminal operators, embassies, etc.).
  • Customization of Government Executive Vision (GEV) to Nigerian Government’s requirements. GEV provides Top Executives from several Government Agencies with real-time data on revenue, exemptions, clearance dwell time, administration performance, etc. and is configured to automatically send generated alerts and notifications (SMS), in order to spot consignments as soon as a high-risk transaction is detected.
  • Procurement and establishment of the fastest and widest national private telecommunication network for the processing of government clearance documents: two satellite hubs, more than 70 satellite dishes, over 80 radio transmission equipment, dedicated intercity optic fibre links, WIFI, more than 120 LANs
  • Setup of a national data centre with high-availability, virtualized servers in redundant infrastructure and off-site backup
  • Refurbishment to international standards of more than 120 Customs offices
  • Capacity building (more than 10,000 man-hours of training)
  • On-going support and maintenance of the entire NICIS and Single Window portal infrastructure
  •  Electronic lodgement of manifests for more than 60 airlines and shipping lines
  • Development of the PAAR (Pre-Arrival Assessment Report) IT system.

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