White Paper Report

Digitalisation of Trade and Revenue in Disaster Environment

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COVID-19 Customs & Trade Report

COVID-19 has dramatically changed our day to day lives, with supply chains and revenue collection expected to be significantly disrupted all over the world. In such emergencies it is paramount to secure contingency delivery and be agile and adaptable.

The main objective during the Covid-19 crisis was therefore to maintain supply chains and revenue collection in an environment where traditional operations were severely restricted. A survey of countries where Webb Fontaine is active shows that over 80 percent of countries adopted broad measures affecting the economy (lockdown, distant communication) and to a lesser extent closure of business and relaxation of revenue collection. In that context, Customs authorities adjusted some of their procedures: Covid-19-related measures taken to address the pandemic by Customs Administrations from across several continents and many countries were examined during a set of Webb Fontaine webinars. Some measures were introduced across-the-board, while others were directly focused on the supply chains and the clearance of goods.

The COVID-19 Customs & Trade report explores key themes and ideas around these newly adopted measures. It examines how international best practice could be factored when dealing with such emergencies, recommends possible immediate action in critical situations, and attempts to draw conclusions from lessons learnt and how they could be integrated into an emergency recovery package.

The COVID-19 Customs report also demonstrates how measures taken during the pandemic can, if they are perpetuated, facilitate trade in a post-epidemic context and open up avenues towards improving clearance and security within a dematerialised clearance framework.

Thank you to all of the report contributors

DR. JAWWAD UWAIS AGHA

Former Head of Pakistan Customs Administration

AHMED AL KHATTAB

Assistant Commissioner of Customs and Logistics in the Aqaba Special Economic Zone Authority

MAJOR KARAMOKOBA DIAWARA

Guinean Customs Inspector

MICHEL ZARNOWIECKI

Director of Institutional Reforms – Webb Fontaine Group

TAPIO NAULA

VP, Trade Facilitation at Oman Logistics Center within ASYAD

SERGE MANOUAN

Director General of the Foreign Trade Single Window of Côte d’Ivoire

FRANK FERGUSON

Customs Consultant

STEPHEN ADEKUNLE OLOYEDE

Comptroller Risk Management at the Nigeria Customs Service

APEH FATEH

Assistant Comptroller for ICT and Head of the Implementation Team for the Nigeria Customs Service

ERIC AKOUTE

Chartered Accountant, Director of Studies and in charge of support to investment project at Benin’s agency for the promotion of investment and exports (APIEX)

MAJOR RAOUF MALEHOSSOU

Commanding Officer of a Major Customs  Enforcement Division in Benin Customs

PASCAL MINVIELLE

Executive Director, Technology & Projects Implementation – Webb Fontaine Group

ALIOUNE CISS

Executive Director Sales – Webb Fontaine Group

SAMY ZAYANI

Executive Director Sales – Webb Fontaine Group

IBRAHIMA M. DIALLO

Director of Projects Implementation – Webb Fontaine Benin

OPE BABALOLA

Managing Director – Webb Fontaine Nigeria

ARA SHAMIRZYAN

Director of Research & Development – Webb Fontaine Group